Welcome to Everestpharmabdestore.com, also hereby referred to as “Everest Pharmaceuticals Ltd”.
As an online pharmacy, we provide these terms and conditions to govern your access to and use of Everestpharmabdestore, including its related sub-domains, websites, and services, Everest Pharmaceuticals Ltd.
Everestpharmabdestore.com and its associated mobile application are owned and operated by Everest Pharmaceuticals Limited. For any inquiries or to address concerns regarding our website, services, please do not hesitate to contact us at: Phone: +8801321220816 & Email: export@everestpharmabd.com
By accessing and using the Everest Pharmaceuticals Ltd platform, you confirm that you have read, understood, and agree to comply with these Terms and Conditions (the "User Agreement"). This User Agreement is effective immediately upon your use of the site, indicating your acceptance of these terms.
We strongly encourage you to review these Terms of Use carefully. If you do not agree to be bound by this User Agreement, please refrain from accessing, registering with, or utilizing this site.
1.1. By accessing and using the Everest Pharmaceuticals Ltd platform, you confirm that you have read, understood, and agree to comply with these Terms and Conditions (the "User Agreement"). This User Agreement is effective immediately upon your use of the site, indicating your acceptance of these terms.
1.2. We strongly encourage you to review these Terms of Use carefully. If you do not agree to be bound by this User Agreement, please refrain from accessing, registering with, or utilizing this site.
Our office is located at Rahman's Regnum Centre (10th & 11th Floor)
191/1, Bir Uttam Mir Shawkat Sarak, Tejgaon C/A, Dhaka-1208, Bangladesh
2.2. The Everest Pharmaceuticals platform, including but not limited to:
2.2.1. The website www.everestpharmabdestore.com
2.2.3. The Everest Pharmaceuticals Lab operations
2.2.4. All associated domains and subdomains
2.2.5. Related software and technologies are owned, operated, and maintained by Everest Pharmaceuticals Ltd and its licensors.
2.3. General Inquiries:
2.3.1. Phone: +8801321220816
2.3.2. Email: export@everestpharmabd.com
2.3.3. Operating Hours: 24/7
2.3.4. Post Address: 191/1, Bir Uttam Mir Shawkat Sarak,Tejgaon C/A, Dhaka-1208, Bangladesh
2.4. Customer Support:
2.4.1. Email: info@everestpharmabd.com
2.4.3. Support Hours: 24/7
3.1. Everest Pharmaceuticals provides its services through licensed premises and ensures that all operations are conducted under the strict supervision of qualified and registered pharmacists. All pharmacists affiliated with Everest Pharmaceuticals adhere to professional ethics and regulatory standards, ensuring the highest quality of pharmaceutical care.
4.1. Your privacy and the protection of any personal information you share with us are of utmost importance. Everest Pharmaceuticals is committed to safeguarding the information of its users and third parties. For detailed information on the data we collect, how it is used, and the measures we take to protect it, please refer to our comprehensive Privacy Policy.
5.1. Delivery Charge
5.1.1. Inside Dhaka:
5.1.1.1. Free delivery is applicable for orders equal to or above ৳999.
5.1.1.2. A delivery charge of ৳39 applies to orders below ৳999.
5.1.1.3. Express Delivery within the selected areas of the Dhaka Metropolitan area is available at ৳59.
5.1.2. Outside Dhaka:
5.1.2.1. Free delivery is applicable for orders equal to or above ৳1499.
5.1.2.2. A delivery charge of ৳59 applies to orders below ৳1499.
5.1.2.3. Express Delivery is not available outside Dhaka.
5.2. Delivery Time:
5.2.1. Inside Dhaka: Products will be delivered within 24 to 48 hours after placing an order.
5.2.2. Express Delivery: Available in select areas; products will be delivered within 4 hours, based on scheduled delivery time slots.
5.2.3. Outside Dhaka: Products will be delivered within 3 to 5 days after placing an order.
5.3. Delivery timelines are subject to change due to unforeseen circumstances, including but not limited to adverse weather conditions, strikes, or logistical disruptions.
6.1. Account Security:
6.1.1. You are responsible for maintaining the confidentiality of your username and password.
6.1.2. Any activities conducted under your account are your responsibility, whether authorized or unauthorized.
6.1.3. Notify Everest Pharmaceuticals immediately if you suspect unauthorized access to your account.
7.1. Disclaimer of Liability:
7.1.1. Everest Pharmaceutical may feature promotions, goods, or services from third parties on its platform.
7.1.2. We do not endorse or guarantee the quality, suitability, or reliability of these products and services.
7.1.3. It is your responsibility to evaluate and verify the suitability of any third-party offerings.
8.1. Ownership:
8.1.1. All content, materials, and software on the platform are owned or licensed by Everest Pharmaceuticals and protected under copyright, trademark, and other intellectual property laws.
8.2. Permitted Uses:
8.2.1. Users are granted a limited, non-exclusive license to access and use the platform for personal, non-commercial purposes.
8.3. Restrictions:
8.3.1. You may not reproduce, distribute, modify, or create derivative works from the platform's content without prior written consent from Everest Pharmaceutical.
9.1. Unlawful Activities:
9.1.1. You may not use the platform for any illegal purposes or in violation of applicable laws.
9.2. Commercial Exploitation:
9.2.1. The platform and its content may not be used for unauthorized commercial activities without prior consent.
9.3. Disruption of Services:
9.3.1. Users must not interfere with the platform’s operation, upload malicious files, or attempt unauthorized access to the system.
10.1. Consequences of Violations:
10.1.1. Non-compliance with these terms may result in suspension or termination of access, legal action, or financial claims for damages.
10.1.2. Everest Pharmaceuticals reserves the right to pursue claims for losses and legal costs resulting from user violations.
11.1. No Guarantees:
11.1.1. Everest Pharmaceuticals does not guarantee that platform materials will meet your requirements or be free of errors, viruses, or security vulnerabilities.
11.2. Service Modifications:
11.2.1. Everest Pharmaceuticals reserves the right to modify, suspend, or discontinue any part of the platform without notice.
12.1. Third-Party Websites:
12.1.1. Links to external websites are provided for user convenience.
12.1.2. Everest Pharmaceuticals is not responsible for the content, privacy practices, or reliability of third-party websites.
13.1. Voluntary Participation:
13.1.1. Participation in surveys, contests, or referral programs is optional.
13.1.2. Information collected during these activities may be used to improve services or notify winners.
14.1. Activity Monitoring:
14.1.1. Everest Pharmaceuticals reserves the right to monitor user activities on the platform.
14.1.2. Actions may be taken against breaches, including suspending or terminating access or notifying authorities.
15.1. Online Risks:
15.1.1. While Everest Pharmaceuticals employs security measures, internet transmissions may not always be private or secure.
15.1.2. Users transmit information at their own risk, and Everest Pharmaceuticals is not liable for intercepted communications.
16.1. Disclaimer:
16.1.1. Everest Pharmaceuticals strives to provide accurate and up-to-date information, but does not warrant its completeness or timeliness.
16.1.2. Users should verify critical details or seek professional advice when necessary.
17.1. Exclusions:
17.1.1. Everest Pharmaceuticals is not liable for indirect, consequential, or unforeseeable damages.
17.2. The maximum liability is limited to the cost of products or services purchased through the platform.
18.1. General Terms:
18.1.1. Everest Pharmaceuticals accepts orders for prescription medications from users who meet eligibility criteria.
18.1.2. A valid prescription issued by a licensed healthcare provider in Bangladesh is required for all prescription orders.
18.2. Verification Process:
18.2.1. Prescriptions are verified against the information provided during the order placement.
18.2.2. If discrepancies are found, Everest Pharmaceuticals will attempt to contact the user for clarification.
18.3. Fulfillment Conditions:
18.3.1. Orders will only be processed and dispatched upon receipt of a valid original or digital prescription.
18.3.2. Prescription medicines require a doorstep signature upon delivery.
18.4. User Responsibility:
18.4.1. Users must ensure the accuracy of the prescription and the information provided.
18.5. Limitations:
18.5.1. Orders may be declined if prescription validity or product availability is in question.
19.1. Service Scope:
19.1.1. Everest Pharmaceuticals provides teleconsultation services via video conferencing, chat, or other media with registered medical practitioners.
19.1.2. This service is intended for general consultation and is not a substitute for physical medical consultations.
19.2. User Responsibilities:
19.2.1. Users must provide accurate health details (e.g., medical history, symptoms) during consultations.
19.2.2. E-consultation services should not be used in emergencies or for conditions requiring immediate attention.
19.3. Limitations and Disclaimers:
19.3.1. Physicians may issue prescriptions based on preliminary information but may recommend further diagnostic tests.
19.3.2. Everest Pharmaceuticals acts as an intermediary platform and is not liable for medical negligence, incorrect prescriptions, or unsatisfactory consultations.
19.4. Consent:
19.4.1. By using the service, users consent to sharing their medical data with physicians and agree to its storage in compliance with applicable laws.
19.5. Refund Policy:
19.5.1. Refunds for canceled consultations are subject to the terms outlined in Everest Pharmaceuticals' refund policy.
21.1. Pricing Estimates:
21.1.1. Prices listed on the platform are estimates. Final pricing depends on product batch details and will be reflected in the invoice.
21.2. Payment Adjustments:
21.2.1. If the final price exceeds the pre-payment, the user must pay the difference.
21.2.2. If the final price is lower, the excess payment will be refunded to the original payment method.
21.3. Refunds:
21.3.1. Refunds are issued in compliance with Everest Pharmaceuticals’ refund policy for eligible cases.
21.4. Fulfillment Terms:
21.4.1. Orders are processed based on prescription validity and product availability.
21.1. Verification Responsibility:
21.1.1. Users must verify the contents of their orders upon delivery.
21.2. Returns and Refunds:
21.2.1. Refunds are only processed for defective or incorrect deliveries.
21.2.2. Partial returns are not accepted; the entire order must qualify for return or refund.
21.3. Final Acknowledgment:
21.3.1. Once the order is verified and accepted, it cannot be returned unless a defect is identified.
21.4. Packaging Concerns:
21.4.1. Users should not accept tampered or damaged packages and should notify Everest Pharmaceuticals immediately.
22.1. User Obligations:
22.1.1. Users must ensure that any content they post on the Everest Pharmaceuticals platform complies with applicable laws and regulations.
22.1.2. Content must not be defamatory, offensive, obscene, sexually explicit, or otherwise unlawful.
22.2. Intellectual Property Compliance:
22.2.1. Users are prohibited from posting content they do not own or have the legal rights to share.
22.3. Prohibited Activities:
22.3.1. Posting malicious, slanderous, or unauthorized content is strictly forbidden.
22.3.2. Everest Pharmaceuticals reserves the right to remove non-compliant content without prior notice.
22.4. Accountability:
22.4.1. Users are responsible for the consequences of any violations, including legal claims or penalties.
23.1. Legal Adherence:
23.1.1. Everest Pharmaceuticals complies with all applicable laws regarding the collection, storage, and usage of personal and transactional data.
23.2. Data Usage:
23.2.1. Information is retained only to the extent required by law or for operational purposes, ensuring user privacy and security.
23.3. Government Compliance:
23.3.1. Everest Pharmaceuticals may disclose data as required by law or upon request by relevant authorities.
24.1. Legal Framework:
24.1.1. These Terms and Conditions are governed by the laws of Bangladesh.
24.2. Jurisdiction:
24.2.1. Any disputes arising under these terms fall under the exclusive jurisdiction of the courts located in Bangladesh.
25.1. Agreement Confirmation:
25.1.1. By clicking "I have read and accept the terms and conditions," users indicate their acceptance of all terms outlined herein.
25.2. Termination Rights:
25.2.1. Users may terminate their registration by notifying Everest Pharmaceuticals if they no longer agree to these terms.
26.1. Modification Rights:
26.1.1. Everest Pharmaceuticals retains the right to amend, alter, or modify these terms and conditions without prior notice.
26.2. Service Adjustments:
26.2.1. Everest Pharmaceuticals may suspend, withdraw, or change any part of its services at its sole discretion.
26.3. User Compliance:
26.3.1. Continued use of the platform after any modifications indicates agreement with the updated terms.
